How does the referral program work?Updated 4 months ago
Yes! We’re thrilled that you’re excited to share 38TERA with your friends and family! Our referral program is designed to reward both you and your friends when they make their first purchase. All you have to do is enter their email address in the 'Refer A Friend' section at the bottom of the 38TERA Rewards Page and they will get $10 off on their first order of $40+ and you get a $10 credit for each successful referral.
Here’s how it works:
Share Your Unique Referral Code: As a valued member of the 38TERA community, you can refer friends and family by entering their email address in the 'Refer A Friend' section at the bottom of the 38TERA Rewards Page.
Friends Use the Code: Your friend or family member will then receive an email with a referral code. When they make their first purchase on our website, they will need to enter the referral code they received in that email at checkout. This ensures that the purchase is traced back to you.
Earn Rewards: Once your friend successfully completes their purchase of $40 or more using the referral code they received in their email, you will automatically receive your referral reward in the form of $10 in points added to your account.
Common Issues and How to Avoid Them
Referral Code Not Working: If your friend encounters an issue with the referral code, please ensure they are entering it correctly at checkout. If the problem persists, contact our customer support team for assistance at [email protected].
Purchases Without Using the Code: It’s crucial that your friend uses the referral code they received in their email when making their purchase. If they do not enter the code, we have no way to trace the purchase back to you, and you will not receive your referral reward.
Why is it important to use the referral code?
The referral code is how we track who referred whom. Without using the code, the system has no way to connect the purchase to your referral account, and you will not be credited for the referral. Make sure your friends know to use the code to ensure both of you receive the benefits!
Need Help?
If you or your friend are having trouble with the referral code or have any other questions about the referral program, please don't hesitate to reach out to our customer support team at [email protected].
Thank you for being a part of the 38TERA community and helping us spread the word about our commitment to gut health and high-quality supplements.