38TERA Loyalty Program

What is 38TERA Rewards?

38TERA Rewards is our free loyalty program that rewards you based on how much you shop. The more you purchase and engage, the more rewards and benefits you unlock and earn.

How do I join the loyalty program?

Follow these steps to join the loyalty program:1. Create a 38TERA Rewards account by clicking here and clicking 'Join Now'.2. Once signed in, go back to the 38TERA Rewards page and you will see your points automatically populated.Please note: If you

How do I access my loyalty points if I am a current 38T customer?

2. Once your account is created, go back to the 38TERA Rewards page and you will see your points automatically populate.

What benefits do I get in the loyalty program?

The more you purchase and engage, the more benefits you’ll unlock. You can level up, with greater benefits as you achieve this. The benefits and rewards can be found on our Rewards Page, so you can see exactly what you stand to earn!

How do loyalty points work?

It’s this simple: For every dollar you spend on eligible purchases, you earn points. Earned points can be used to get a discount on all 38TERA purchases. Once you earn points, either redeem a coupon code for future use or apply them to your next subs

How do I use my loyalty points?

Thanks for being part of our loyalty program!Follow these steps to redeem your loyalty points:1. Log into your account by clicking here.2. Then you will go back to the 38TERA Rewards Page to see your points.3. Then you will need to slide the little c

How can I earn extra loyalty points?

You earn points with every dollar you spend. You can also earn points through engagement by following us on social media, leaving a review, introducing your friends, and more. For the full list of all the different ways you can earn points head over

Is there a minimum spend to use loyalty points?

No. You may apply your earned loyalty points to any purchase. You will be responsible for shipping and handling charges if applicable.

How is my tier status determined?

Your tier status is determined by how many points you earn by shopping with our store and completing our loyalty activities and achievements. The more points you get, the higher your tier status will be. Take a look at our thresholds for tiers in the

How does the referral program work?

Yes! We’re thrilled that you’re excited to share 38TERA with your friends and family! Our referral program is designed to reward both you and your friends when they make their first purchase. All you have to do is enter their email address in the 'Re

Do my loyalty points expire?

Yes, your points will expire 12 calendar months after they were added to your account. Make sure to use your points for your purchases or redemptions before their expiration date to make the most of them.

Do all purchases count for points?

All purchases made on the 38TERA website count for points. Easy peasy.

Do I have to spend money to earn points?

Nope. There are ways to earn points through loyalty activities and achievements. For example, points are awarded for following us on social media, signing up for SMS, voting in polls or writing a review. You can also get substantial rewards by referr

What is voting?

Voting is another cool way for you to earn points for free. If you answer questions that we ask you, you’ll get points awarded to your account. It’s super simple!

How will I receive my birthday gift?

All members who have provided their birthday information will receive $10 in the form of 100 points added to your loyalty account on your birthday!. You won’t need to take any further action—these points will be available for you to use whenever you’

What happens to my loyalty points if I return my items?

Upon the return of an item, the spend amount applied to your tier status for the original purchase will be deducted from your account.

Why is the 'forgot your password' not working?

If the the 'forgot your password' button is not working, that means you have not created your 38TERA Rewards account yet. You will need to click 'Join Now' and use the same email address you purchased DMN with. You should not need a password to acces

How do I auto apply points to my next subscription order?

Thanks for being a subscriber and part of our loyalty program!Follow these steps to auto apply your points to your next subscription order:1. Log into your account by clicking here and clicking 'Sign In'.2. Once signed in, go back to the 38TERA Rewar

How do I get a coupon code for future use?

Thanks for being part of our loyalty program!Follow these steps to redeem your points:1. Log into your account by clicking here and clicking 'Sign In'.2. Once signed in, go back to the 38TERA Rewards page and you will see your points automatically up