For all subscription orders within the United States and Australia, shipping is absolutely free! It’s our way of saying thank you for being a loyal subscriber. For one-time purchases, the cost of shipping, taxes, and any applicable customs fees will
At this time, we only ship to the United States, Australia, and New Zealand. Rest assured, we are actively working to expand our 38TERA footprint to better serve our friends around the globe. We are diligently navigating the complexities of internati
Please email [email protected] so they can help you out with this.
First, please double-check your order confirmation email to ensure that the package was shipped to the correct address. Mistakes can happen, and it’s always good to rule that out first. If your address is correct and your package was shipped via USPS
Orders ship within 48 hours and arrive within 5-7 business days. Once an order ships you'll receive an email confirmation with tracking from [email protected] If you haven't received it please check your spam!You can also log in or create your accou
Unfortunately, we aren’t able to facilitate order pick-ups at this time. Our warehouse is currently set up just for shipping orders, and we don’t have staff on site to assist with pick-ups. We understand that this might be inconvenient, and we apolog
Due to the increased volume during the Black Friday/Cyber Monday rush, please expect a 2-business day extension on order fulfillment from November 28 through December 5, 2024. We appreciate your understanding and patience during this busy time!